Ikea’s U.S. stores — including the two in the Bay Area — will now buy back used furniture.
The Buy Back & Resell program becomes permanent Friday after a tryout last summer, the Swedish home goods chain said.
Customers who bring back certain “gently used” items will get store credit up to 50% of the original price. The items will then be sold as-is for a discount.
The company listed these rules for the program:
  • Only Ikea furniture that is “fully assembled and fully functional” will be accepted.
  • Returnable items are: tables, desks, bookcases, sideboards, cabinets, filing cabinets, multimedia shelves, and non-upholstered chairs and stools.
  • Non-returnable items are: beds, sofas, armchairs, mattresses, upholstered or leather products, dressers, modular wardrobes, kitchen components, light fixtures, rugs, accessories, plants.
  • Items cannot have been modified or altered. (So none of those Ikea hacks.)
  • Items must have been used “personally” — in a home — rather than in a commercial setting.
  • Recalled Ikea items will not be accepted.

Ikea said it will inspect each item returned to a participating store to determine how much credit will be given. Customers should start the process by going to the buyback website to fill out the form and ascertain their furniture meets the requirements.

Ikea, which has 465 stores worldwide, said the initiative is part of its effort to become a “circular” business by 2030. The goal, it said, is to eventually produce products that are 100% made with materials that are recycled, remanufactured, refurbished or reused.

Ikea’s Bay Area stores are in East Palo Alto and Emeryville.

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